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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Osborne

May 16, 2025

5  out of  5
rating by Jeff Osborne
"Quick and friendly service that was very informative."
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Ted Bobosh

May 9, 2025

5  out of  5
rating by Ted Bobosh
"They answered my questions promptly."
We responded:
"Thank you, we appreciate you! "
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Elizabeth Sliemers

May 8, 2025

5  out of  5
rating by Elizabeth Sliemers
"Shawn is a great agent and Kristina in his office is prompt and courteous. And I am happy with my coverage and rates."
We responded:
"Thank you Elizabeth!! We appreciate you and your business!!"
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Therese Columbe

May 2, 2025

5  out of  5
rating by Therese Columbe
"Great Service!! Great prices for car and home insurance coverage. Always there when i have ??s"
We responded:
"Thank you!!"
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Brian Vass

May 2, 2025

5  out of  5
rating by Brian Vass
"Great service! Always very responsive and helpful. I enjoy working with Shawn and his team."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Swapnil Kulkarni

April 30, 2025

5  out of  5
rating by Swapnil Kulkarni
"We go to StateFarm for all insurance needs. Everyone at this agency is just so nice, quick, honest, and professional that its faster than shopping on amazon with a trust that is already built. Thank you Team !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Ivelisse Figueroa-Bale

April 25, 2025

5  out of  5
rating by Ivelisse Figueroa-Bale
"Newer customer, great customer service. Has taken the time to explain various options. Very pleased with our decision to them."
We responded:
"Thank you! We appreciate you and your business!"
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Deborah Walls

April 22, 2025

5  out of  5
rating by Deborah Walls
"Life brings issues and it's so nice to have a company to help those issues go away. I needed EVERYTHING and Kristina and Mike helped me get all the important things covered with no stress. They kept to my budget with no pressuring for more. I highly recommend working with this business!"
We responded:
"Thank you Deborah for the kind words! We apprecaite you and your business!!"
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Keith Kociba

April 17, 2025

5  out of  5
rating by Keith Kociba
"Do your children know the names and phone numbers of your insurance agent and their office staff? Ours do. Our adult children all know that if they need help with anything related to insurance, their first call should be to Shawn Thacker and the incredibly good staff at his office. Case in point: when my daughter's car was T-boned in a hit-and-run, the staff in Shawn's office went way above and beyond to make sure she was taken care of and had the transportation she needed to get to and from work. The receptionist at the car repair shop was stunned. "You know the name of your agent?!" she asked. "Yes" "And they know YOUR name???" "Absolutely. Known them for years." "Wow. That's unbelievable." But true. For all your insurance needs, contact Shawn Thacker's office, the embodiment of "Like a good neighbor, State Farm is there.""
We responded:
"Thank you Keith for the kind words! We appreciate you, your family and your business!!"
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Marc Jewell

April 16, 2025

5  out of  5
rating by Marc Jewell
"Excellent service and responsiveness. Always friendly and honest and helpful. Would recommend highy"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tom Bales

April 15, 2025

5  out of  5
rating by Tom Bales
"Shawn Thacker, Kristina and Staff have given us 5 star service. I highly recommend them for all your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Matt Baker

April 14, 2025

5  out of  5
rating by Matt Baker
"The transaction was easy, swift, and personable."
We responded:
"Thank you Matt! We appreciate you and your business!!"
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Deb Riggsby

April 13, 2025

5  out of  5
rating by Deb Riggsby
"I’ve know Shawn for years. He’s been a fantastic agent who explains the various coverage options clearly and advising what coverage I really should have. He was knowledgeable in explaining the differences between State Farm policies and a competitor’s offer. He and his staff are very responsive and State Farm did a great job handling an auto accident claim we had. I would highly recommend Shawn."
We responded:
"Thank you Deb, we appreciate you and your business!!"
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Leetonia Maye

April 12, 2025

5  out of  5
rating by Leetonia Maye
"Excellent help with car insurance and life insurance, Ben is awesome, he follows up with you about any changes."
We responded:
"Thank you Leetonia, we appreciate you!"
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Chime Ross

April 12, 2025

5  out of  5
rating by Chime Ross
"I thank God for having a amazing insurance company State Farm"
We responded:
"Thank you! We appreciate you and your business!!"
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Pete Linko IV

April 11, 2025

5  out of  5
rating by Pete Linko IV
"Best customer service ever. Rapid response time and always looking out for your best interests!!!"
We responded:
"Thank you Pete! We appreciate you!!"
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Chad Downatd

April 11, 2025

5  out of  5
rating by Chad Downatd
"They have treated me like family from the start and had to walk me through my policies so I understood everything great people they care"
We responded:
"Thanks Chad! We appreciate you and your business!!!"
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Shirley Gartenmayer

April 11, 2025

5  out of  5
rating by Shirley Gartenmayer
"State Farm has taken care of me for almost a year, they are kind and understanding if you are low on money and I love how they send out birthday cards and Christmas cards."
We responded:
"Thank you Shirley! We appreciate you and your business."
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Connie James

April 10, 2025

5  out of  5
rating by Connie James
"State Farm is the Best! They are very efficient and affordable."
We responded:
"Thank you Connie, we appreciate you!"
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Indigo Dayton

April 8, 2025

5  out of  5
rating by Indigo Dayton
"Very thorough and easy to use for business!!"
We responded:
"Thank you, we appreciate you!"
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Carl Dapice

April 4, 2025

5  out of  5
rating by Carl Dapice
"Very pleased with my experience with State Farm today, Ben help me keep coverage on my cars, really a pleasure to work with."
We responded:
"Thank you Carl, we appreciate you!"
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Mia Maroto

April 4, 2025

5  out of  5
rating by Mia Maroto
"This is an insurance office that cares. The staff at Shawn Thacker State Farm have always been courteous and patient when I have any type of question or I need help with my policy. I highly recommend them for all of your insurance needs."
We responded:
"Thank you Mia, we appreciate you and your business!!"
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Patricia Sisco

April 3, 2025

5  out of  5
rating by Patricia Sisco
"Shawn Thacker has been my agent for years and he has always taken good care of my family. I can always call him with any questions or concerns and he or his employees take care of it right away."
We responded:
"Thank you Pat, we appreciate you and your business!"
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Jessika W

April 3, 2025

5  out of  5
rating by Jessika W
"Shawn and his team are always so helpful when taking care of all of my insurance needs! Talking to someone in person and getting the help you need is so much better than being on the phone with long wait times and having a hard time getting in touch with someone. I like the more personalized experience I get with Shawn and his team!"
We responded:
"Thank you Jessika, we appreciate you and your business!!"
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Jennifer Markee

April 3, 2025

5  out of  5
rating by Jennifer Markee
"I am very happy with Shawn Thackers team"
We responded:
"Thank you! We appreciate you and your business!!"