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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leetonia Maye

Leetonia Maye

April 12, 2025

5  out of  5
rating by Leetonia Maye
"Excellent help with car insurance and life insurance, Ben is awesome, he follows up with you about any changes."
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Chime Ross

April 12, 2025

5  out of  5
rating by Chime Ross
"I thank God for having a amazing insurance company State Farm"
We responded:
"Thank you! We appreciate you and your business!!"
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Pete Linko IV

April 11, 2025

5  out of  5
rating by Pete Linko IV
"Best customer service ever. Rapid response time and always looking out for your best interests!!!"
We responded:
"Thank you Pete! We appreciate you!!"
Profile photo of Chad Downatd

Chad Downatd

April 11, 2025

5  out of  5
rating by Chad Downatd
"They have treated me like family from the start and had to walk me through my policies so I understood everything great people they care"
We responded:
"Thanks Chad! We appreciate you and your business!!!"
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Shirley Gartenmayer

April 11, 2025

5  out of  5
rating by Shirley Gartenmayer
"State Farm has taken care of me for almost a year, they are kind and understanding if you are low on money and I love how they send out birthday cards and Christmas cards."
We responded:
"Thank you Shirley! We appreciate you and your business."
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Connie James

April 10, 2025

5  out of  5
rating by Connie James
"State Farm is the Best! They are very efficient and affordable."
We responded:
"Thank you Connie, we appreciate you!"
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Indigo Dayton

April 8, 2025

5  out of  5
rating by Indigo Dayton
"Very thorough and easy to use for business!!"
We responded:
"Thank you, we appreciate you!"
Profile photo of Carl Dapice

Carl Dapice

April 4, 2025

5  out of  5
rating by Carl Dapice
"Very pleased with my experience with State Farm today, Ben help me keep coverage on my cars, really a pleasure to work with."
We responded:
"Thank you Carl, we appreciate you!"
Profile photo of Mia Maroto

Mia Maroto

April 4, 2025

5  out of  5
rating by Mia Maroto
"This is an insurance office that cares. The staff at Shawn Thacker State Farm have always been courteous and patient when I have any type of question or I need help with my policy. I highly recommend them for all of your insurance needs."
We responded:
"Thank you Mia, we appreciate you and your business!!"
Profile photo of Patricia Sisco

Patricia Sisco

April 3, 2025

5  out of  5
rating by Patricia Sisco
"Shawn Thacker has been my agent for years and he has always taken good care of my family. I can always call him with any questions or concerns and he or his employees take care of it right away."
We responded:
"Thank you Pat, we appreciate you and your business!"
Profile photo of Jessika W

Jessika W

April 3, 2025

5  out of  5
rating by Jessika W
"Shawn and his team are always so helpful when taking care of all of my insurance needs! Talking to someone in person and getting the help you need is so much better than being on the phone with long wait times and having a hard time getting in touch with someone. I like the more personalized experience I get with Shawn and his team!"
We responded:
"Thank you Jessika, we appreciate you and your business!!"
Profile photo of Jennifer Markee

Jennifer Markee

April 3, 2025

5  out of  5
rating by Jennifer Markee
"I am very happy with Shawn Thackers team"
We responded:
"Thank you! We appreciate you and your business!!"
Profile photo of Dave W

Dave W

April 3, 2025

5  out of  5
rating by Dave W
"Shawn Thacker and crew are always ready to provide service when needed. The staff are friendly and knowledgeable. I’ve been with State Farm for many years and wouldn’t change a thing."
We responded:
"Thank you Dave! We appreciate you!"
Profile photo of Lori Cummings

Lori Cummings

April 1, 2025

5  out of  5
rating by Lori Cummings
"This group of people are so kind and friendly and always willing to help anyway they can. I recommend them to my friends and family"
We responded:
"Thank you Lori...appreciate you!"
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Toyia Lail

April 1, 2025

5  out of  5
rating by Toyia Lail
"I can't say enough about The State Farm team. Mike keith is a true blessing he keeps on top of everything. Great job, Shawn Thacker, for bringing him on your team. As long as Shawn is in business, I'm a State Farm Girl.!!!! They are more than my insurance company they are family. Blessing"
We responded:
"Thank you Toyia, we appreciate you and have a blessed day!!"
Profile photo of Shereta Ruby

Shereta Ruby

April 1, 2025

5  out of  5
rating by Shereta Ruby
"Shawn and his staff are absolutely amazing! They send me reminders, very helpful and professional. Your TEAM, ROCKS! Thank you so much for all you guys do. Shereta R."
We responded:
"Thank you Shereta for the kind words, we appreciate you!"
Profile photo of Jamie Corsiglia

Jamie Corsiglia

April 1, 2025

5  out of  5
rating by Jamie Corsiglia
"Excellent customer service"
We responded:
"Thank you Jamie, we appreciate you!"
Profile photo of Aimee Robinson

Aimee Robinson

March 31, 2025

5  out of  5
rating by Aimee Robinson
"Shawn and his team are amazing. We’ve saved money on every policy we have set up through them and they are so helpful with everything we’ve needed. We’ve worked a lot with Kristina and she has gone above and beyond helping us with all our insurance needs. Highly recommend!"
We responded:
"Thank you Aimee!! We appreciate you and your business!!"
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Nate Flack

March 28, 2025

5  out of  5
rating by Nate Flack
"Great service."
We responded:
"Thank you Nate! We appreciate you!!"
Profile photo of Dale Oakley

Dale Oakley

March 28, 2025

5  out of  5
rating by Dale Oakley
"Great service and always pleasant to deal with."
We responded:
"Thank you Dale, we appreciate you!!"
Profile photo of Karen Burger

Karen Burger

March 28, 2025

5  out of  5
rating by Karen Burger
"Shawn and his staff are very personable. If I leave a message, they call me back right away. Great customer service!"
We responded:
"Thank you Karen, we appreciate you and the kind words!"
Profile photo of Morgan Burney

Morgan Burney

March 27, 2025

5  out of  5
rating by Morgan Burney
"Always very helpful and they truly care! The best service I've ever had !"
We responded:
"Thank you Morgan! "
Profile photo of Michele Jones

Michele Jones

March 27, 2025

5  out of  5
rating by Michele Jones
"Shawn and all his employees are just amazing! Always willing to go the extra mile to find answers and help save money while getting the most from your insurance! Highly recommend!!!!!"
We responded:
"Thank you Michele!!"
Profile photo of Ginger Smith

Ginger Smith

March 26, 2025

5  out of  5
rating by Ginger Smith
"Absolutely love Shawn and his team!! They are all so helpful and kind. They are a literal call away for anything I may need! Could not recommend them enough!!"
We responded:
"Thank you Ginger for the kind words, we appreciate you!!"
Profile photo of Jack King

Jack King

March 25, 2025

4  out of  5
rating by Jack King
"Ask a question never have to ask before using somebody else's vehicle why do you fix mine from another person that hit me call after hours in young gentlemen help me out with your situation I appreciate that and thank you very much"
We responded:
"Thank you Jack!"