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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Kline

November 16, 2023

5  out of  5 rating by Mike Kline
"Shawn is a guy who you can talk to about your insurance needs. We are very happy with his agency and services."
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Lynn Morris

November 15, 2023

5  out of  5 rating by Lynn Morris
"Shawn and everyone at State Farm are super helpful when I call..I’ve been with them for years!!! Love that you can actually call and they answer!! Thanks Lynn Morris"
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Allison Mathews

November 15, 2023

5  out of  5 rating by Allison Mathews
"Great savings! I really appreciate the patience I was given considering the odd hours I work. I would highly recommend! Thank you for your time!"
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Joan Shelton

November 3, 2023

5  out of  5 rating by Joan Shelton
"Always great customer service and great pricing. Home and auto."
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Donna Gist

October 20, 2023

5  out of  5 rating by Donna Gist
"Best insurance company I've had."
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Adam Warner

October 18, 2023

5  out of  5 rating by Adam Warner
"Would definitely recommend. Helped me continue to save on monthly rates"
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Guy Titler

October 17, 2023

5  out of  5 rating by Guy Titler
"There isn’t a detail that gets past the team. Always engaged and proactive. They really care and it shows in the work they do! Thanks Shawn and team!"
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jeanette cartwright

September 20, 2023

5  out of  5 rating by jeanette cartwright
"Very professional and helpful. I've been happily with State Farm for years!!"
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Mike Douglas

September 19, 2023

5  out of  5 rating by Mike Douglas
"It was so easy to get auto insurance from them and the rates were reasonable. Madison was really great."
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Kaitlyn Scandrick

September 15, 2023

5  out of  5 rating by Kaitlyn Scandrick
"Mike was super helpful and got me a great deal!!"
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Bree Mcdonald

September 13, 2023

5  out of  5 rating by Bree Mcdonald
"Friendly staff..happy with price and coverage"
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Chime Ross

September 7, 2023

5  out of  5 rating by Chime Ross
"I thank God for having a amazing insurance company State Farm"
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Mark Karl

September 1, 2023

5  out of  5 rating by Mark Karl
"Great personal service"
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M Morgan

August 30, 2023

5  out of  5 rating by M Morgan
"I would highly recommend this agent to anyone! Everyone at this office, including Shawn, Amanda, Madyson and anyone else that I've delt with over the years, have always been extremely nice and helpful. I've never worked with a better group of people than this! Thank you all for being so wonderful to your customers! You truly do make a difference. God Bless."
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백수진

August 14, 2023

5  out of  5 rating by 백수진
"He is so nice and kind and quick!! I am really appreciated to meet him!"
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Anthony Johnson

August 10, 2023

5  out of  5 rating by Anthony Johnson
"Friendly caring I wouldn't have it any other way!"
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Dawn M

June 14, 2023

5  out of  5 rating by Dawn M
"Madison made everything easy to get my insurance needs set up. Fantastic service."
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Jinnifer Crawford

June 1, 2023

5  out of  5 rating by Jinnifer Crawford
"I was searching for a new insurance agent. I like the personal touch versus on line or through the Internet. I came across Michael Keith at Shawn Thacker’s office for Statefarm. Michael has been awesome. On our very first phone call he was able to provide me with a homeowner quote and auto insurance quote very quickly. He thoroughly reviewed the policy with me and was able to save us about $600 a year. Needless to say we have decided to leave Allstate after being with them since 2004. Michael Keith has been extremely personable, diligent, and very attentive. I would highly look recommend Shawn Thacker‘s State Farm office."
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Lisa Allen

May 24, 2023

5  out of  5 rating by Lisa Allen
"OMG! Where do I begin? My experience has been with Mike. I was having difficulty with getting insurance for both of my cars at a price I could afford. Mike has worked with me for several days to understand my needs and my budget. He has gone so far above and beyond to help me and I’m so thankful for him! You will NOT be disappointed with their office, it’s the nicest and most helpful group of people I’ve dealt with! Thank you Mike!! 😊❤️"
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J ME Mae

May 13, 2023

5  out of  5 rating by J ME Mae
"Five stars!!! Thank you:)"
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Cost

March 17, 2023

1  out of  5 rating by Cost
"Went in Feb to get a quote - had decent quotes, main thing is that they are close to my house, and have been trying to call to purchase the home and auto quotes only to be told the person is busy.... The person emails me after I told them I called and says they are free so I call only to find out they are on another call... They have my phone number and don't call me after I ask to be called.... They want me to check my email to see when they are free and when I call they aren't... What a joke!!!! Who knew trying to purchase home and auto insurance could be so hard that a prospective customer has to chase an agent! Don't want my business great, I'll find a better insurance provider!"
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jeffcampbe

February 16, 2023

5  out of  5 rating by jeffcampbe
"Great personal service. Clear explanations. Answered all my questions. The prices and coverage are so good! I am very happy!"
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Jack Ciszewski

February 14, 2023

5  out of  5 rating by Jack Ciszewski
"The office associates are very knowledgeable. They go beyond the requirements to answer any and all questions I might have. I would Highly recommend this office to anyone that is looking for a great Agent."
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Jennifer Markee

January 5, 2023

5  out of  5 rating by Jennifer Markee
"I am very happy with Shawn Thackers team"
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Don Nichols

October 6, 2022

5  out of  5 rating by Don Nichols
"Very happy with Shawn and State Farm."